![]() Users might need to place the remote on top of the Apple TV box to complete pairing. ![]() If there's still no connection between the TV and the remote, get the remote to within three inches from the Apple TV box and then press the Back or Menu button and the Volume Up button simultaneously for about five seconds. Once the remote restarts, a 'Connected' notification will appear on the screen, denoting that the remote and the TV have once again been paired and are working as expected. Now release the buttons and wait for a 'Connection Lost' notification on the TV screen. For the Siri Remote and the Apple TV remote, press and hold the TV/Control Center button and the Volume Down buttons at the same time until the status light on Apple TV turns off and then turns on again. If the issues persist, there are additional troubleshooting steps that users can try.Īpple provides a few other troubleshooting methods depending on the remote model. If that doesn't solve the issue, unplug the Apple TV from the power outlet and then wait at least six seconds before plugging it back in. For an Apple Remote, replace the battery and check if it's working. For a Siri remote or Apple TV remote, charge it for 30 minutes using a Lightning to USB cable and a standard USB wall charger. Related: Can You Watch Apple TV On Roku? Here's What You Need To KnowĪs explained by Apple, the first thing to do if an Apple TV remote isn't responding is to check if there's power. However, the methods are fairly easy and can be attempted even by people who are not necessarily the most tech-savvy. All the remotes have slightly different ways of functioning, which means users also need to troubleshoot them in different ways. Use your Smart TV’s remote to enter the numeric code.Along with the Siri Remote, there's also the Apple TV remote and the Apple remote, both of which continue to remain in circulation many years after they originally started shipping. If the passcode instead appears on the iOS device, you’ll need to enter this on your TV. If it appears on the screen of your TV, enter that passcode into your iOS device.
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